Refund policy
At Angelic Locs, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 7–14 days from the date of delivery to request a return for eligible products. To qualify for a return:
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The item must be unused and in its original condition
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The item must be in the original packaging
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A receipt or proof of purchase is required
Certain items may not be eligible for returns, including:
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Custom hair extensions
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Installed loc services
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Used hair products
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Personalized orders
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved:
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Your refund will be processed to your original payment method
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Processing time may take 5–10 business days depending on your bank or payment provider.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
If you have questions about our Return & Refund Policy, please contact us at:
Email: myangeliclocs@gmail.com